Privacy Policy

At Pet Suply Shop, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from our store.

1. Information We Collect

We may collect the following information:

  • Personal Information: Name, email address, phone number, shipping and billing address.

  • Payment Information: Credit/debit card details, PayPal information (processed securely through trusted payment gateways – we do not store payment details).

  • Account Information: Login credentials if you create an account.

  • Order Details: Products purchased, order history, preferences.

  • Technical Information: IP address, browser type, device type, and cookies for analytics and security.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Communicate order updates, promotions, or important information.

  • Improve our products, services, and website experience.

  • Personalize your shopping experience.

  • Prevent fraudulent transactions and maintain security.

3. Sharing Your Information

We do not sell or rent your personal data to third parties.
We may share your information only with:

  • Service Providers: Payment processors, shipping companies, and IT support teams to complete your orders.

  • Legal Compliance: If required by law or government authorities.

4. Cookies & Tracking Technologies

We use cookies to:

  • Remember your preferences and shopping cart.

  • Analyze website performance and traffic.

  • Deliver relevant ads through remarketing campaigns.
    You can manage cookies through your browser settings.

5. Data Security

We take reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. While no method is 100% secure, we use industry-standard practices to safeguard your data.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.

  • Request correction or deletion of your data.

  • Opt out of marketing communications at any time.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted with the "Effective Date" at the top of this page.

8. Contact Us

If you have questions about this Privacy Policy, please contact us:
📧 Email:  petsuplyshop@gmail.com